Frequently Asked Questions
Questions? We have answers.
Does Window Replacement include installation of windows and doors?
Yes. “The Door & Window Exchange” design, manufacture and install commercial and domestic custom built aluminium and timber windows and doors that will transform your home or commercial premises.
What does a door or window replacement involve?
Our Replacement Services are installed by qualified tradesmen and include the professional removal of existing windows & doors replaced with installation of quality custom built windows and doors. We also remove the rubbish from your premises ensuring you a complete replacement job.
What are the main services you offer?
We provide a complete range of services to guide your project from concept to completion. Our expertise covers:
- Window & Door Replacement: This is our core specialty—the expert removal of your old units and the seamless installation of new, custom-made ones.
- New Installations: For renovations, extensions, or new builds, we expertly install brand new window and door systems.
- Supply & Install: We manage the entire process, from custom manufacturing (supply) through to the final fitting (install), ensuring a perfect result.
- Design Consultation: Our experienced consultants work with you to choose the best styles, materials, and configurations to meet your aesthetic and functional goals.
- Project Management: For larger residential and commercial projects, we offer a dedicated project management service to ensure everything runs smoothly, on time, and on budget.
What areas do you service?
We proudly service the entire Melbourne metropolitan area and the Mornington Peninsula from our base in Rosebud. While this list isn’t exhaustive, it gives you an idea of the broad range of communities we serve.
Melbourne Suburbs including:
- Toorak, South Yarra, Brighton, and Kew
- Camberwell, Hawthorn, and Malvern
- St Kilda, Port Melbourne, and Albert Park
- Essendon, Brunswick, and Fitzroy
- Doncaster, Ringwood, and Glen Waverley
Mornington Peninsula including:
- Mornington, Mount Martha, and Dromana
- Sorrento, Portsea, and Blairgowrie
- Rosebud, Rye, and Safety Beach
- Flinders, Red Hill, and Mount Eliza
See our replacement suburb page on our website to find out whether we service your suburb.
Who do you service?
Here at “The Door & Window Exchange” we service:
Residential: homes, apartments, flats, units and townhouses.
Commercial: shopfronts, flats, restaurants and industrial factories.
We service the majority of the Melbourne metropolitan area and the Mornington Peninsula.
Are “The Door & Window Exchange” experts in replacements?
Yes. With 40 years of professional experience specialising in the replacement of windows & doors in Melbourne we provide expert advise on design, glazing solutions for noise reduction and energy efficiency, structural alterations and the most complimentary joinery for your individual requirements. Our qualified tradesmen have chosen professionally to specialise everyday specifically in window and door replacements to ensure you a quality replacement with workmanship of the highest standard.
Are the replacement jobs guaranteed and can you provide structural alterations?
Yes. At “The Door & Window Exchange” we provide a comprehensive 15 year Guarantee for quality assurance of materials & workmanship. Our qualified team of experts can provide advice & application of structural alterations including knocking out walls, increasing your window size and installing support beams & lintels where required. Ask us for the best design & implementation for your window replacement project and get the results you require long term from the experts.
Is your work guaranteed?
Definitely. We stand behind the quality of our craftsmanship and materials. All our completed replacement jobs come with a comprehensive guarantee, giving you complete peace of mind in your investment.
What styles of doors do “The Door & Window Exchange” offer?
We manufacture custom built Replacement Doors in Timber or Aluminium frames. Our replacement service specialises in external doors including: Sliding doors, Stacker doors, Bi fold doors and French doors which are all suitable for patio door replacements, balcony enclosures and garage conversions in residences. We also replace commercial Shopfront doors & commercial Entry doors for flats & apartment blocks and Factory Doors in Industrial areas.
Are your windows and doors built with Aluminium or Timber frames?
“The Door & Window Exchange” windows & doors are built from either aluminium or kiln dried hardwood (KDHW) Victorian Ash frames with merbau sills. Our timber windows can be primed before glazing & installation ready for painting. Our aluminium windows and doors have a range of powder coated colours available. All of our replacement windows & doors are manufactured to the stringent requirements of current Australian Standards.
What is the advantage of a merbau sill in timber framed windows and doors?
At “The Door & Window Exchange” we use merbau, the highest quality timber for sills on all of our timber windows and doors. We use Merbau for our sills because it is without doubt the most outstanding water resistant timber. Therefore it is the ideal superior timber for the sill, which is where any water will sit on your replacement timber window or door. The merbau sill advantage will ensure your sill out lasts all the other sills manufactured with inferior timbers.
Can I replace a window with a door and can somebody come out to our home for a quotation?
Yes. Our professional installers can replace windows with sliding door combinations, stacker doors, French doors, bi-fold doors and door and window combinations.
Yes we come to you for your quotation. At the “The Door & Window Exchange” we provide free no obligation quotations in Melbourne metropolitan and the Mornington Peninsula.
Simply call 1800 880 071 to arrange for a suitable appointment time to suit your schedule.How can I get a quote for my project?
The best way to start is by getting in touch with us. We offer a no-obligation, free quote where we will come to your home for an onsite consultation. This allows us to discuss your vision, take precise measurements, and provide you with a detailed and accurate estimate. You can call us or fill out the form on our Request an Quote Page.
What does 'Exchange' mean in "The Door & Window Exchange"?
Quite simply that we exchange and replace old existing windows for new custom built windows. Here at “The Door & Window Exchange” we do full replacement jobs for existing windows and doors. We design, manufacture and install custom built windows and doors. With 40 years experience call the experts on 1800 880 071 for Melbourne and the Mornington Peninsula to arrange an onsite quotation.
You have different questions?
Our team will answer all your questions.We ensure a quick response.
1800 880 071